Battison Honda dealership customer reviews

343 Reviews

5 out of 5 stars

5 star

328

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Nadia Alba 09 Nov 2019

Went to few places to browse around for a 2019 Civic and ended up with an awesome deal here. They beat Bob Howard with their price and personality :) Zeff and the manager both were so down to earth and humble about on every aspect. They were also respectful of all our offers and did not HAGGLE at al...l with the amount and was more than reasonable. They really work with you and your situation, give you space and time to think and most above all win you over with their utmost hospitality. Really enjoyed our experience with our purchase as they sold us their last Civic out the lot. Highly recommend them! Show more

5 rate

Burger Bear 09 Nov 2019

Battison was my back up option. I called about a used Honda Civic. The salesperson, Adriana, said there were people interested in it. I wasnt sure if she was just saying that, but when I stopped by to take a look at it that evening, I found out it had been sold. So, I knew she wasnt just bluffing! ... Adriana showed us around the lot when coming by. I decided on two models for me and my wife to try. Several things impressed me about this. First, I said I was only interested in looking, but there was no pressure to talk about financing. I was taken directly to the car lot. This smacks in the face of the highly unprofessional salespeople at Jim Norton down the street, who tried to argue with me that paying more interest in the long run was a good idea before even letting me look at their selection. Second, it was very cold outside and I could tell our salesperson was struggling against the elements but still more than willing to show us around. The staff had the car warmed up for us when we drove them. Third, she told us about any issues we might have with either car that would be addressed when it went through inspection I decided on a 2014 Honda Civic. I came by the next evening, and Adriana stayed several hours late to work out the sale. The day I ended up picking up the car she had the service center go back and work on something that had been overlooked. They replaced a driving belt. The car was working fine. About 10 days later the check engine light came on although the car didn't seem to have any issues. I brought it into the service center, and they told me it was a faulty sensor and the part was being ordered. You have a one month period to bring the car back for any necessary major repairs they can do for fun free. I felt the financing department could have been more clear about certain things. I thought I needed to have my income verification in before I could drive the car off the lot (the issue was switching to a new job and not having that first pay stub generated). This may have been me not understanding things clearly from them. But everything worked out fine. Adriana was a great salesperson for me and also a good advocate with the whole process. I never felt she was trying to sweet talk me or push anything weird on me. I couldn't recommend her highly enough. Show more

5 rate

Jr Ferguson 08 Nov 2019

Worked with Jason. Great experience. Quick simple and painless.

5 rate

Taylor B 21 Oct 2019

They are always nice and helpful whenever I come here.

5 rate

Jen0007 18 Oct 2019

After leaving a review I was contacted by Anh Bui and she did make the whole situation right by assuring me that the sales associates would receive better coaching and training. It goes a long way that someone reached out to be to correct the situation. I still would not recommend my specific sales ...associate (Adriana), but the dealership as whole seems to care about their reputation so I'm hopeful that others will receive a great car buying experience! Show more

5 rate

Randi Case 14 Oct 2019

Kevin in Service is an amazing man of truth and Integrity . I did decide to go with a new car having had a HORRIBLE business dealing with HUDIBURG and a used car . Why didnt I come to Battison from the get go ???

5 rate

J.R. Patton 08 Oct 2019

I’ve had nothing but EXCELLENT service from Kevin and all the other guys in the service department. They have helped me out substantially considering what I went thru with the Acura dealership. Very knowledgeable, friendly, accommodating, and honestly evaluate the needs of the vehicle. I drive 26 ...miles out of my way to come to this service department, rather than 6 miles to Acura. My time is valuable but quality, honesty, and integrity are worth my time and expenses. Thank you all again! I’m quite happy with the services I’ve received. Show more

5 rate

Dat Nguyen 02 Oct 2019

Great car service has done without trying to sale me different services, for sure, impressive me by that. Keep great work.

5 rate

Eileen Murphy 25 Sep 2019

Just buy a Honda Civic from battison Honda I would be willing to refer my family or friends to this dealership they are the best I love my car couldn't have done any better then what I got they are the best I got more than even what I asked for

5 rate

A Brakebill 24 Sep 2019

Johnny was great showing me all the features of the car I test drove. He helped me negotiate a fair price and was friendly and knowledgeable. The process took longer than I would have liked but I am getting in exactly what I wanted.

5 rate